Terms and Conditions 



## **1. Identification of the Store Owner**
Mosqinux Killamp operates under the ownership of **Ecom7 Limited**, a company registered at **663 King’s Road, Prosperity Millennia Plaza, Unit 2611, 26/F, North Point, Hong Kong**, with the **company number 71402609**.

These terms and conditions apply to all customers and are legally binding. By purchasing from this website, you acknowledge that you have read, understood, and accepted these terms.

In some cases, special terms may apply. In such instances, the special terms will take precedence over general terms.

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## **2. Type of Sales**
Ecom7 Limited engages in two types of sales:

1. **Direct Sales:** Products sold directly through this website by Ecom7.
2. **Limited Quantity for Consumers:** Sales are restricted to reasonable personal use. Orders exceeding typical quantities may be canceled.

Once your order is successfully placed, you will receive a **confirmation email** with shipping and order details.

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## **3. Ordering and Payment Methods**

### **3.1 Order Regulations**
- This website is meant **only for legitimate and real purchases**.
- **Fraudulent or false orders are prohibited.** If a fraudulent order is suspected, we reserve the right to cancel it and take legal action.
- Customers must provide **accurate contact details (email, phone number, delivery address)** to ensure smooth order processing.
- The minimum age for ordering is **18 years**, and the customer must be legally capable of entering a contract.

### **3.2 Delivery Time**
- The **maximum delivery period is 30 days**.
- If the order takes longer than expected, customers can **contact us through the form in the "FAQs" section**.
- Once dispatched, you will receive a **tracking number** to monitor the delivery.

### **3.3 Shipment Tracking**
- Within **48-72 hours** of dispatch, you will receive an email with a **tracking link**.
- Tracking details may take **3-7 hours** to update after dispatch.

### **3.4 Canceling or Modifying an Order**
- Customers can cancel or modify their order **within 1 hour** of placing it.
- Requests should be made via the **link provided in the order confirmation email** or through the **"FAQs" section form**.
- After 1 hour, the order may enter the processing stage, after which cancellation or modification requests will not be accepted.

### **3.5 Customs Duties and Fees**
- Some countries may impose additional **customs duties**, which are the **customer’s responsibility** and not covered by Ecom7.
- If you incur such charges, please **contact us with the payment receipt through the "FAQs" section form**, and we will assist as much as possible.

### **3.6 Payment Methods**
- Payments are accepted **online only**.
- The available payment methods are displayed during **checkout**.
- Ensure the following when making a payment:
- Enter a valid **phone number** (without spaces or dashes).
- Fill in all **shipping address fields correctly**.
- Ensure your payment method has **sufficient funds** and is enabled for online transactions.
- Enter the **CVC code correctly**.

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## **4. Product Information**
- **Ecom7 is not the manufacturer** of the products but acts as a sales platform.
- Product features and packaging may vary as per manufacturer updates, so **always read the product manual before use**.

### **4.1 Right to Remove Products**
- Ecom7 reserves the right to **modify or remove any product from the website** at any time.
- If a product is removed, Ecom7 holds no liability towards the customer.

### **4.2 Product Quality**
- As Ecom7 sells **third-party products**, there may be occasional quality variations.
- If the received product does not meet expectations, customers should **immediately report the issue**.

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## **5. Geographical Scope of Delivery**
- The website is accessible **in all countries** where it is available for purchase.

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## **6. Pricing and Taxes**
- The prices displayed on the website are **final** and include **applicable taxes**.
- Shipping costs depend on the **customer’s selected options**.

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## **7. Communication with Customers**
- All official communication between the company and the customer will be conducted **via email and SMS**.
- Digital documents such as **invoices sent by the company will be legally valid**.

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## **8. Right to Modify Terms**
- Ecom7 reserves the right to **change or modify these terms at any time**.
- The applicable terms will be those in effect at the time of purchase.

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## **9. Where to File a Complaint?**
If you encounter any issues, you can **submit a complaint through the customer support form available in the "FAQs" section**.

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## **Conclusion**
Ecom7 is committed to providing a **safe and transparent online shopping experience** for all customers. Every transaction is conducted with fairness and integrity. If you need any assistance, feel free to contact customer support.

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